Knowledge Base

• Can admins change the information on an active subscription form in Deals?
• Can investors adjust their subscription amount after signing the subscription form?
• Do investors need a profile before they sign a document?
• How can I copy the link to a document?
• How can I copy the link to a folder?
• How can I grant admin access to new admins?
• How can I receive newsletters by email as an investor?
• How can I restore a deleted document as an admin?
• How can I restore a deleted document as an investor?
• How can I see my attached documents in the preview as an admin?
• How can I, as an admin, re-send a subscription form to an investor?
• How can admins add a personalized message when sending a reminder to sign a document?
• How can admins avoid that emails sent through OwnerRoom go to the spam folder?
• How can admins change the order of documents?
• How can admins change the order of folders?
• How can admins contact investors based on groups/categories?
• How can admins delete a folder?
• How can admins invite more investors to an active deal after it is published?
• How can admins move folders?
• How can admins prolong a deal-signing period?
• How can admins re-activate a closed deal?
• How can admins rename a folder?
• How can admins share access to just one file?
• How can admins ‘move’ people from one group to another?
• How can investors communicate with the company through the platform?
• How can investors find the link to the form subscription form?
• How do I attach the attachment in the mail when sending an update as an admin?
• How do I change my email address as an investor?
• How do I close a deal as an admin?
• How do admins edit an existing security holder's contact details?
• How do admins handle the allocation of shares in a deal?
• How do admins keep the shareholder's group up to do date with respect to the cap table?
• How do admins make a folder available to all members?
• How do admins manage access to a folder?
• How do admins notify investors when an update is published?
• How do admins prepare a general assembly?
• How do admins register new securities?
• How do admins send documents for digital signing?
• How do admins send out a newsletter/investor update to security holders?
• How do international investors sign digitally?
• How does an investor sign a document in a folder?
• How does the admin change an investor’s email address in the cap table?
• What does request for access in the member's module mean?
• What is the difference between admin and super admin?
• What is the difference between invited and members?
• What is the max size of an attachment?
• Who receives the email when I send a preview as an admin?
• Why am I not receiving a ‘change password email’?
• Why am I, as an admin, a ‘signing party’ after I send a document for signing?