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I have issues logging in
I have issues logging in

How to log in and troubleshoot when it fails

Even Lømo Hovda avatar
Written by Even Lømo Hovda
Updated over a month ago

How to Log In:

  1. Go to the website: Visit https://app.ownersroom.com/profile

  2. Enter your login details: Type in your email address (make sure to enter the same one you registered with) and your password.

  3. Log in: Click the "log in" button to access your account.


Troubleshooting:

When the login process fails.

  1. Not sure if you have a user profile?

    • Receiving emails from OwnersRoom doesn’t necessarily mean you already have a profile.

    • To check, try to create a new account using your email address (click the "sign up here" button).

    • If it says an account already exists, you've confirmed your user's email address and can proceed to step 2.

  2. Forgot your password?

    • Click the "Forgot?" link next to the password field.

    • Enter your email address when prompted, and you’ll receive an email with a link to reset your password.

    • If you don’t receive the email, please check your spam/junk folder. If it’s not there, it might mean you don’t have a registered profile (see step 1 above).

  3. Still need help?

    • If none of the above steps work, get in touch via the chat or email us at support@ownersroom.com.

    • Remember to include the email address linked to your account, so we can assist you more efficiently.

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